Privacy Notice

1. Who we are

RecruitReach ("we", "us", "our") is the data controller for personal data collected through this website and our digital products.

2. Data we collect

• Contact data — name, email address (when you purchase or contact us).
• Order data — items purchased, order ID, and download access records.
• Usage & device data — IP address, browser type, pages visited, basic analytics.
• Support messages — any communication you send us.

Payment card details are collected and processed directly by Paddle. We do not store your card information.

3. How and why we use your data

• To deliver the product you purchased (contract performance).
• To provide customer support (contract performance, legitimate interests).
• To prevent fraud and secure our service (legitimate interests, legal obligation).
• To improve the product and website (legitimate interests).

4. Who we share data with

• Paddle — our Merchant of Record for sale of the product, subscription management, payments, tax compliance, and invoicing.
• Hosting & infrastructure providers that store and serve our site and downloads.
• Analytics providers for basic usage statistics.
• Professional advisers (legal, accounting) where necessary.
• Authorities where required by law.

5. Retention

We keep order and contact data for as long as needed to provide the product and meet legal/tax obligations (typically up to 7 years for financial records). After that, data is deleted or anonymised.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or port your data, to object to certain processing, and to withdraw consent. Residents of the UK/EEA also have the right to lodge a complaint with their local supervisory authority. We respond to verified requests within one month.

7. International transfers

Your data may be processed outside your country (including by Paddle and our hosting providers). Where data is transferred outside the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Security

We use appropriate technical and organisational measures — including encryption in transit and access controls — to protect your data.

9. Cookies

We use essential cookies needed for the site to function and may use basic analytics cookies. You can manage cookies through your browser settings.

10. Contact

To exercise your rights or ask questions about this notice, contact RecruitReach via the support details provided with your Paddle order confirmation.